Specialist Ducting Supplies Ltd is delighted that, following an independent assessment by BSI, they are one of the first companies in the industry to be successful in achieving ISO 9001:2015 Quality Management System certification for the provision for the stockholding, supply and assembly of flexible ducting and hose components to customer specifications.
This internationally recognised prestigious award for quality management is a standard in use worldwide as a benchmark for quality. That BSI are UKAS accredited provides a further level of assurance that Specialist Ducting Supplies Ltd have reached the highest level of proficiency in their quality management processes. The new standard focuses on ensuring that quality management is consistently achieved throughout all aspects of the service. Additionally, it highlights the need for senior management involvement in the creation of a quality-driven culture and to optimise opportunities for improvement. This differs from the old standard which mainly focused on the quality of the processes carried out.
As Sales Manager, John Murphy commented,
“Our Quality Management System has always been robust because we have to meet the precise specification required by our customers. However, working towards a formally accredited standard such as ISO 9001:2015 has reinvigorated and further strengthened our internal management systems and processes.
Meeting customer needs efficiently and achieving high levels of client satisfaction by providing a quality service have always been at the heart of our business and achieving this award has underlined this commitment.”